Position Overview
Our client, is a IT Services and Consulting company, is looking for a CCA / TCS Integration Consultant for their Remote location. Responsibilities: CCA & TCS Platform Support:
+ Provide end to end support for CCA and TCS platforms, including UI, batch jobs, workflows, UM/CM modules, and integrations
+ Support production, non production, and lower environments with strong troubleshooting and RCA capabilities
+ Participate in on call and incident management rotations as required
Upgrades, Patching & Hotfixes:
+ Lead and support CCA & TCS version upgrades, patching, and hotfix deployments
+ Perform impact analysis, validation, and regression testing support post upgrade
+ Coordinate with cross functional teams to ensure minimal downtime and risk
Business Enhancements & Customizations:
+ Design and implement business enhancements, custom code, extensions, and remediation activities
+ Su...