GENERAL SUMMARY: Under general direction, the CBO Patient Financial Experience Specialist is responsible for Henry Ford Health true and residual Self-Pay accounts. Identifies and determines in accordance with established policies and procedures - the accuracy and completeness of patient financial, insurance and demographic patient information to ensure patient responsibility is accurate.

EDUCATION/EXPERIENCE REQUIRED:

+ High school diploma or equivalent required.

+ College course work in accounting, business, or healthcare administration, preferred.

+ One-year prior experience in a healthcare revenue cycle position.

+ Intermediate knowledge of Microsoft suite products preferred.

+ Communicate effectively with patients, colleagues, and leadership.

+ Work independently.


Additional Information

+ Organization: Corporate Services

+ Department: CBO - Self Pay

+ Shift:...