Supervise assigned service counters or catering zones during meal periods
Guide and coach catering assistants on service etiquette, food handling, and hygiene
Ensure timely food replenishment, counter presentation, and proper labelling of dishes
Actively engage guests with a warm, professional, and helpful attitude
Handle guest inquiries regarding allergens, dietary options, and menu items
Set up and break down catering stations, buffets, and event setups as directed
Support FOH operations during catered meetings, townhalls, and corporate functions
Conduct daily temperature checks on hot/cold food displays and log records accurately
Report service issues, complaints, or equipment problems to the Service Manager promptly
Maintain cleanliness and organisation of service areas throughout the shift
Requirements:
Minimum 2-3 years of F&B service experience in hotels, Chinese restaurants, or catering operations
Experience in Chinese dining service (set mea...