Ongoing development and implementation of Slot and Table Games equipment Maintenance and Repair Processes and Customer Service Training.
Complete all Technical activities in assigned areas, ensure provision of excellent customer service.
Ensure adequate technical floor coverage in the gaming areas at all times.
Ensure that Technical work space areas are kept clean.
Ensure that every slot machine and table games equipment is in optimum operational condition.
Participate in and assist with assignments and special projects as requested, ensuring efficiency and minimal downtime for the departments and the company.
Relocate and or install equipment, ensuring fully functioning equipment within an acceptable time frame.
Respond to service calls in a timely manner, ensuring that customer service standards are met.