Position Overview
The Casino Host is responsible for providing outstanding guest services to the patrons of the Seneca Gaming Corporation. Incumbent will promote the Player’s Club Card by making contact with perspective members, explaining the benefits and answering questions about membership through use of personal letters, notes, invitations, telemarketing techniques, email and direct player contact. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:1. Welcome Seneca Gaming Corporation Guests, summarize the benefits of membership in the Player’s Club, and encourage guests to enroll. Responsible for generating a positive and friendly atmosphere for all casino customers.2. Actively seeking new players to enroll into the Player’s Club. Verify patron information to ensure accuracy according to policy & procedure. Maintain and grow player databa...