Position Overview
Regular Hourly Full-Time
Vernon, NY, US
Salary Range: $16.50 To $17.00 Hourly
CASINO FLOOR CUSTOMER SERVICE ATTENDANT
Casino Floor Customer Service Attendant job description summary:
The casino floor customer service attendant is responsible for various service areas of the Operations department.
Essential duties of the casino floor customer service attendant include the following:
• Provide excellent guest service to both internal and external guests.
• Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
• Responsible for the morale and direction of all front-line associates.
• Routinely inspects all supported equipment, identifying potential problems and repairing same, if possible.
• Responsible for providing racing programs and the removal of bill and ticket jams in the self-bet machines in the VLT building and hotel.