Regular Hourly Full-Time
Vernon, NY, US

Salary: $16.00 Hourly




SHIFT IS 3:30pm to Midnight 5 days per week

JOB DESCRIPTION SUMMARY

Responsible for providing consistent, courteous service to all Players Club guests, ensuring an optimal level of guest service and satisfaction is achieved and maintained. Effectively input data into tracking system. Answer questions about the property in a positive and complimentary manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Provide excellent guest service to both internal and external guests.

• Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.

• Maintains a working knowledge of the Company’s property, as well as special events on and near property, in order to advise guests of same, whenever possible.

• Responds to guests’ requests, complaints or inquiries cou...