As a Collections Analyst within our Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash‐flow.What will your day consist of?
Building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on improving payments and accelerating cash‐flow.Sending consolidated account statements to our AP contacts, who are usually part of centralized teams.Logging the disputes raised by the customers and follow‐up with internal and external stakeholders for resolution.Conducting critical calls with different Order Management groups, in order to review the status of the disputes, negotiate and agree in resolution timelines.Having ad‐hoc calls with Accounts Payable representatives for different Accounts Receivable re...