This position is responsible for supporting and leading the Global Fund Services EMEA billing team. The person in this role will be performing and instructing the team on client maintenance, invoice production, accounting, reconciliation and investigations related to the EMEA billing markets. This role includes helping the team’s workflow to meet deadlines and accuracy standards, metrics reporting, and assisting the team for escalations, process improvements, and risk mitigation. Additionally, this person will also be involved with special projects, internal risk and control compliance, standard operating procedure writing, and user acceptance testing. In summary, this role is key to delivering operational excellence through flexibility, support, standardizing controls, reducing operational risk and service harmonization.

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