Position Overview
Case Manager
Middleton
Upto £30,000
Benefits include: Performance based bonus, private medical insurance, hybrid after probation, extra day off for your birthday, career progression.
Are you an organised and proactive individual looking for a dynamic role in a thriving organisation? This company is a leader in their field and are currently seeking a Case Manager to take ownership of clients, booking in jobs with the technical team and managing cases through to completion.
What You'll Do:
Respond to client queries quickly and efficiently, always giving excellent customer service
Maintaining and updating the CRM system to ensure accurate client information
Engaging with existing clients through regular communication via phone, email, or in-person meetings
Producing quotes for clients
Liaising with the technical team to book in jobs and manage resources
Track progress against deadlines and keep all relevant parties up to date
Arr...