Position Type **Full Time - Union**
Job Shift **1st Shift**
Education Level **High School Diploma, HSED, GED or Equiva**
Travel Percentage **None**
Category **Nonprofit - Social Services**

**Description**

**Job Purpose:** The Case Manager is responsible for helping to ensure that the customer is able to access and receive program services.

**Essential Job Functions:**

+ Develop working relationships with customers and monitor engagement and progress through mutual planning, problem solving and full case management assistance
+ Work with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility
+ Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services.
+ Assist customers to acquire services that facilitate program goals (e.g., educational and...