Case Management Officer
Ideally we are looking for someone who has experience in working in council tax, business rates, benefits or similar departments in a council.
Salary: £25,947.47 per annum
We are looking for a motivated, organised and customer-focused Council Tax Case Management Officer to join our Revenues team. This is an excellent opportunity for someone who enjoys problem-solving, working accurately with complex information and delivering a high-quality service to residents. You will play a key role in the administration, billing and case management of Council Tax accounts, ensuring decisions are made fairly, promptly and in line with legislation, policy and local procedures.
In return, we offer the opportunity to work in a supportive team environment, develop your technical knowledge and build a rewarding career. We value excellent customer service, professional development and collaborative working.
If you are looking for a role where you can make a differen...