Position Purpose: The Case Management Coordinator plays an important and unique role in the Care Coordination and Case Management team.

Responsibilities:

+ Have a thorough understanding of the many benefits and coverage offered by the different managed care products, including all DHCP plans.

+ Improve coordination of patient care, reduce and remove cultural and healthcare system barriers.

+ Promote timely  treatment.

+ Empower and coach patients to become self- advocates.

+ Assist patients navigate the maze of the managed care delivery system.

Essential Job Functions:

+ Assist Case Management Manager with MBR’s TOC outreach  calls.

+ Be the system navigator and point of contact for patients enrolled in managed care programs, assist patients with benefit coverage and access to care questions/ concerns.

+ Provide enhanced care coordination services assisting patients in problem...