Case Handler | Manchester City Centre

Our client is a fast-growing Claims Management Company and we’re looking for someone organised, proactive and confident to join their operations team.

This is a role for someone who takes real ownership of their work — someone who can manage a varied caseload, communicate professionally with customers and third parties, and keep processes moving efficiently without losing attention to detail.

If you thrive in a fast-paced, process-driven environment and enjoy keeping things organised whilst delivering a high standard of customer service, we’d love to hear from you.

What You’ll Be Doing -

• Handling inbound and outbound communication with customers and lenders
• Chasing updates and progressing claims efficiently
• Keeping CRM systems, case notes and claim statuses accurate and up to date
• Escalating any delays, risks or issues where req...