Position Overview
Position: Carhop
Immediate Supervisor: Manager on Duty (MOD)
Status: Nonexempt
Position Summary: This position serves product to guests.
Essential Job Duties:
Ensure that product meets operational, quality, and appearance standards before being delivered to guestsDeliver product to guests by carrying and balancing a tray weighing up to 25 poundsProvide friendly, quick, and polite service to guestsPromptly respond to guest requestsReport customer complaints/issues to MODAssist guest with paymentMake accurate change quickly and efficientlyClear trays and trash from guests’ vehicles, patio, drive-thru, and parking lotComply with all company policies, procedures, and operational standardsPerform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping coun...