Position Overview
Duty Manager Positions in Geroge and East London in the Air Cargo & Freight Industry
Quailifactions:
- Diploma in Supply Chain Management or equivalent (NQF Level 5)
Minimum Expriene:
- 2 years working experience in the Airline or Freight industry
Requirements:
Customer and Supplier Service
- Maintain a helpful, positive and friendly manner when dealing with customers by providing an optimal customer experience in order to drive up customer satisfaction.
- Keep clients informed of their cargo whereabouts by maintaining open and frequent communications with branches and divisions within Client in order to drive customer satisfaction and enhance the customer experience.
- Engage with the relevant departments to address the clients concerns, ultimately rebuilding and improving on client experience and maintai...