Position Overview
Full time shifts: 8:30am - 8:00pm, 4 on 4 off Part time shifts: Various shifts between the hours of 10:00am - 8:00pm, ranging from 16 -30 hours per week Hourly rate: £12.21 per hour Location: McCarthy House, Ringwood, BH24 3FA
Do you want a role where you can make a difference?
What you’ll be doing as a Call Operator
Answering incoming calls from Residents, responding to situations including emergencies, fire alarms and security entry calls. Sometimes people are just looking to hear a friendly voice.
Accurately logging each call and inputting information into our CRM call handling platformBeing an integral part of a supportive team that provides the best possible experience for Residents
What we are looking for
Customer service experience whether that be from call centres, retail, hospitality, or the care sectorExcellent communica...