Job Description

Job Description

Childcare Advisor (Customer Support / Case Management)

Location: Houston, TX (Onsite)
  Schedule: Monday - Friday, 8:00 AM - 5:00 PM
  Duration: Contract Assignment, up to 4 months
  Employment Type: Temporary

Position Overview

We are seeking a  Childcare Advisor to join a high-volume support center environment, providing case management and customer service to families seeking childcare solutions. This role serves as the primary point of contact for parents and guardians, offering guidance through childcare options, eligibility requirements, and funding application processes.

This position requires a strong balance of customer service, attention to detail, and administrative accuracy in a fast-paced, performance-driven environment.

Key Responsibilities

Customer Engagement & Support