Position Overview
Job Title : Care Management Associate
Location : New York, NY 10004
Duration : 2 months (Possibly Extension)
Education : High School Diploma
Shift Details : Monday-Friday 9:00 am - 5:00 pm (Hybrid)
- Job Description : The Care Management Associate, under the direction of the CMA Supervisor, is responsible for the daily activities of the member case intake functions and associated work flow, as well as for performing other duties associated with the coordination of member care as outlined for the MLTC/PCS Team.
- Handles both incoming and outgoing calls on the MLTC/PCS ACD
- Schedule appointments for Care management staff
Maintain files on members and tracks status of membership