Job Summary

Responsible for providing secretarial support for the department. Plays a key role in obtaining information about patients with medical and social needs and ensuring information is sent to discharge vendors. Acts as a resource to assist patients in navigating the health care system. Serves to facilitate linkage to community resources that will enable the patient to obtain optimal health outcomes and transition safely to the next level of care.
Job Duties


+ Screens for patients who are new admissions and who are identified using specified criteria.

+ Completes the Care Management 55 Flow Document and Survey within scope: reviews the Electronic Medical Record, identifies admission diagnosis, identifies managing providers, validates insurance coverage and patient demographic information, and reviews the Care Team to determine if enrolled in outpatient Case Management.

+ Releases Electronic Medical Record and coordinates services.