Position Overview
Hours:
Full Time
To ensure all customer visits are allocated, to recruit suitable Care and Support Workers and to maintain appropriate office procedures.
Principal responsibilities
Answering all incoming telephone enquiries. Implementation of thorough recruitment and vetting procedures of all Care & Support Workers. Processing new customer referrals. Preparing appropriate documentation for Field Care Supervisors. Permanent allocation of Care & Support Workers to all customer visits and ensuring all visits are always covered. Administration of all Individual Care & Support Agreements. Maintaining customer and Care & Support Worker office files and ensuring that they are always up to date. Maintaining computer systems up to date at all times. Ensuring all customer and Care & Support Worker documentation and electronic records are kept up to date at all times. ...