Position Overview
About the Role
We are looking for an experienced and service-driven Captain Waiter to lead front-of-house operations in a high-end dining environment.
This role is ideal for someone with strong leadership skills, attention to detail, and a passion for delivering exceptional guest experiences. You will oversee service flow, guide the waitstaff, and ensure top-tier hospitality standards are consistently met.
Key Responsibilities
• Supervise and support waitstaff during service operations
• Ensure smooth and efficient dining service from guest arrival to departure
• Handle guest concerns and resolve issues promptly and professionally
• Maintain high standards of customer service and dining presentation
• Coordinate with kitchen and bar teams to ensure timely and accurate orders
• Assist in staff training, scheduling, and performance monitoring
• Monitor cleanliness and organiz...