Position Overview
Job Responsibilities:
Provide friendly, excellent service to all Guests by escorting them to their respective seats. Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment. Assume at all times a pleasing and helpful attitude towards each Guest. Handle politely and channel all telephone messages received and handle reservations. Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant. Handle and solve any concerns and questions from customers. Supervise servers to ensure excellent customer service is provided every time. Support Assistant Manager and Department in achieving all goals and Key Performance Objectives. Job Requirements: Completion of high school “O” Level, Diploma in any field is an advantage. Minimum 1 year at supervisory level. Food Safety, leade...