**Overview:**

This position is responsible for receiving and compiling loss mitigation documentation from customers and evaluating loss mitigation files for completion.

**Primary Responsibilities:**

+ Understand investor’s waterfall and required documents for loss mitigation. Ensure receipt of all required documentation, including, but not limited to, a hardship letter, bank statements, pay stubs, alimony agreements and evidence of social security or pension payments.
+ Identify proof of income listed on financial documents.
+ Request missing or additional documentation needed to move forward with the borrower’s request for loss mitigation.
+ Communicate with the Single Point of Contact regarding follow up document requests.
+ Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
+ Maintain M&T internal control standards, including timely implementation of internal and extern...