Job Description

Job Description

About the Role:

Join PRIORITY CARE TRANSIT EMS CENTRAL as a Call Taker, where your communication skills will make a vital impact in emergency medical services. Be part of a dedicated team in Dallas, TX, committed to providing timely and compassionate support to our community.

Responsibilities:

• Answer incoming calls promptly and professionally to assess the needs of patients.
• Document call details accurately in the dispatch system.
• Maintain communication with field personnel to ensure optimal service delivery.
• Monitor and prioritize multiple calls in a fast-paced environment.
• Assist in training new staff on call-taking procedures.
• Adhere to all company policies and protocols regarding non-emergency response.

Requirements:

• High school diploma or equivalent; additional education is a plus.