We are assisting a Local Authority in the appointment of an experienced Responder/Call Handler to join their 24 Hour Emergency Monitoring and Response Services in Derby!

As a Responder you will be expected to provide support to people in their own homes through their connection link to the Carelink telecare service.

This service supports people who wish to remain living independently for as long as they can. Customers activate a support call at any time 24/7 via the alarm unit installed in their own home and/or the sensors attached to it. You will then discuss and assess the nature of the emergency and will action an appropriate response.

Key responsibilities will include the following:

Call handling services 24/7.
Responding to emergency situations 24/7 including lifting uninjured customers using specialist equipment provided. (Full training provided)
Carrying out safe and well checks to support vulnerable people living in the community.
Installing...