Position Overview
Call Centre Operative and Dispatcher
We are currently recruiting for a friendly, hardworking call centre agents and dispatchers to work within our busy 24 hour Customer Contact Centre in Writtle, Chelmsford (CM1 3ST). This role will require flexibility to work across a range of shift patterns which will include evenings, weekends and bank holidays to cover our hours to meet 24/7 demand.
This is the ideal role for someone with a passion for customer service, who is comfortable within a fast-paced environment, and who has the personality to complete sales and promote our brand positively. If you are vibrant, enthusiastic, and driven this is the perfect role for you. Our call centre team are fun, friendly, and work hard together to ensure the goals of the team are met. ROLES AND RESPONSIBILITIES
You will be liaising with other departments to provide two-way communication in a professional, courteous and prompt manner. Effectively working with customer care teams ...