SA - Gauteng, Johannesburg CBD (Market related)Call Centre Manager – Debt Collection
Johannesburg
Market RelatedA well-established organisation in Johannesburg is seeking a skilled Call Centre Manager with 5+ years’ experience in debt collection or credit control to lead their collections team.
The ideal candidate will be a strong leader with proven experience in managing teams, developing collection strategies, and ensuring compliance, while driving cash recovery and performance metrics.

Minimum requirements:

5+ years’ experience in debt collection, credit control, or financial services

Proven team leadership and management experience

Strong understanding of debt recovery laws, regulations, and industry best practices

Exceptional negotiation, communication, and analytical skills

Technical proficiency in CRM systems, debt collection software, and MS Offi...