⏰ Full-Time

Call Centre Manager at Mwananchi Credit Ltd

🏢

Confidential

                    Location
                    📍 Kenya, Kenya
                

                    Posted
                    📅 June 09, 2026
                

                    Work Type
                    ⏰ Full-Time
                

Position Overview

Job Description
Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap ) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April . On 10th January , it later changed its names to Mwananchi Credit Limited.

Call Centre Manager
Job Purpose:

The Call Center Manager is responsible for overseeing daily operations by ensuring efficient customer service, staff performance and adherence to financial objectives of the organization.

Essential Duties & Responsibilities Include But Not Limited To The Following:
Manage the day to day running of the Call Center

Planning and implementing call center strategies to effectively and efficiently address customer enquiries and complaints.

Setting call center agents target, monitoring performance, appraising them and prov...
                

Apply Now

Submit Application →

Quick and easy application process

Job Details

⏰

Employment Type

Full-Time

📊