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CALL CENTRE MANAGER – LEGAL RECOVERIES (HOME LOANS & VAF)

Ergasia Placements
Location 📍 pretoria, South-Africa
Posted 📅 June 21, 2026
Work Type ⏰ Full-time

Position Overview

Minimum Requirements

  • Minimum 10 years' experience within a banking, legal recoveries or financial services collections environment.
  • Minimum 5 years' experience in a supervisory or management role within collections, legal recoveries or secured asset enforcement.
  • Extensive experience managing Home Loan and/or Vehicle & Asset Finance (VAF) legal collections portfolios.
  • Strong understanding of foreclosure, secured asset recovery and legal collections processes.
  • Experience dealing with banking clients and legal recoveries reporting requirements.
  • Proven track record of managing collections teams in a performance-driven environment.
  • Expert-level proficiency in Excalibur.
  • Strong understanding of collections compliance and regulatory requirements.

Key Responsibilities

  • Manage and lead inbound and outbound legal recoveries operations.
  • Drive collections performance against re...

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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
pretoria, South-Africa