⏰ Full-time

Call Centre IQA

🏢

Bestinet Sdn Bhd (Bestinet Malaysia)Official

                    Location
                    📍 cyberjaya, Malaysia
                

                    Posted
                    📅 June 11, 2026
                

                    Work Type
                    ⏰ Full-time
                

Position Overview

3 years of experience in ISO or regulatory audit environments is an advantage 
Key focus Call centre background (SLA, CSAT, AHT, complaint handling) 
Hands‑on call audit & quality scoring  
Experience in RCA, improvement plans, and coaching agents  
Able to analyse data and drive quality improvement with Operations  
 #J-18808-Ljbffr
                

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Job Details

⏰

Employment Type

Full-time

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