Position Overview
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
_Pay is $49,126 - $63,800 which may be below your state's minimum wage. Please take this into consideration when applying._
Reporting to the Site Operations Manager, the **Call Center Supervisor** is responsible for the supervision of Call Center Staff. This person will work in collaboration with Operations Management, the Trainers, and Quality Assurance to ensure staff are meeting contract requirements as they relate to call handling, customer service, and accuracy. Qualified candidates will bring forward innovative strategies for continuous operational improvements that result in inc...