Job Description
Description:
Places outbound calls regarding account status, complaints, and related inquiries; handles incoming calls to address customer questions, concerns, and complaints. Provides accurate information, resolves issues in a timely and professional manner, documents all interactions, and escalates matters as needed. Maintains a high level of customer service while ensuring compliance with company policies and procedures.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military ...