Position Overview
Description We are looking for a Customer Service Representative to join a growing team in New Jersey. This is a Long-term Contract position that requires working fully onsite in a structured office setting. The person in this role will connect with candidates by phone, evaluate their qualifications and availability, and provide a positive, service-focused experience throughout each interaction.
Responsibilities:
• Reach out to prospective candidates by phone to conduct initial conversations and gather key information
• Assess scheduling flexibility, interest level, and overall fit based on established hiring criteria
• Review candidate backgrounds and verify credentials to support effective qualification decisions
• Handle inbound and outbound calls effectively while maintaining a courteous and helpful approach
• Enter and update candidate details accurately in tracking systems and related records
• Provide clear information, answer questions, and ensure a s...