About the job Call Center Representative

You are the first point of contact for our valued members. As part of a fast-paced 24/7 operation, you'll have the rewarding opportunity to deliver a totally satisfying member experience by ensuring members are heard, understood, and given the immediate attention they deserve. To empower you in this crucial role, we provide comprehensive training, equipping you with the knowledge needed to deliver legendary service.

Full-time Afternoon/Evening Shifts including weekends and some holidays

Growth and advancement opportunities

What You Will Do:

• Field incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues.
• Understand the nature of the members distress, ensuring their immediate safety, and document the details promptly and accurately.
• Maintain a compassionate ...