Position Overview
Responsibilities
- Handle inbound and/or outbound customer interactions professionally
- Provide clear and accurate information to customers
- Maintain proper documentation of customer interactions
- Follow standard company procedures and quality guidelines
- Meet individual and team performance goals
Requirements
- High School Graduate or higher
- No BPO experience required (training provided)
- Good English communication and interpersonal skills
- Willing to work onsite in Pampanga
- Amenable to shifting schedules, weekends, and holidays
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