JD: Call Center Representative 

Experience: 2+ Years 

Working Days: 6 Days Working 

Employment Type: Contractual (1 Year) 

Notice Period: Immediate Joiners Preferred  

Job Summary 

We are looking for a dedicated and customer-focused Call Center Repesentative to manage customer interactions, resolve queries, maintain records, and ensure high levels of customer satisfaction. The ideal candidate should possess strong communication skills, problem-solving abilities, and basic technical knowledge. 

Must Have Skills 

• Communication Skills: Good verbal and written communication skills in English and regional languages. 
• Tech Proficiency: Basic computer knowledge and familiarity with CRM tools, MS Office, and data entry systems. 
• Customer Handling Skills: Ability to interact with customers professionally and patiently. 
• Problem-Solving Ability: Capab...