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⏰ Full-time

Call center operations lead & performance coach

Confidential
Location 📍 Remote, South-Africa
Posted 📅 June 05, 2026
Work Type ⏰ Full-time

Position Overview

Confidential Careers is seeking a Team Leader in South Africa, Wes-Kaap, to manage and oversee a team of Customer Service Representatives (CSR's). The role involves performance monitoring, coaching, and ensuring that team members meet their targets. Candidates must have a Bachelor's degree, one year of call center experience, and proficiency with MS Office and call center systems. The position offers a dynamic environment where leadership and customer orientation are key to achieving success.
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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
Remote, South-Africa