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Call Center Manager: Lead Performance & Customer Excellence

Alba Corporation
Location 📍 dubai, United-Arab-Emirates
Posted 📅 June 14, 2026
Work Type ⏰ Full-time

Position Overview

A customer service company in Dubai is seeking a Call Center Manager to lead operations. Responsibilities include supervising day-to-day activities, ensuring service excellence, and analyzing metrics for performance enhancement. The ideal candidate has 3–5 years' experience in a call center, fluency in Arabic and English, and strong leadership skills. Benefits include a competitive salary of 8,000 – 20,000 AED/month, visa sponsorship, and ongoing training. This is a full-time on-site position.
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Job Details

Employment Type
Full-time
📊
Category
Management & Operations
🏠
Work Arrangement
On-site
📍
Location
dubai, United-Arab-Emirates