Description
Robert Half is seeking Call Center Agents with a healthcare background to support a Premier Healthcare client onsite in Newark, CA. This is a contract-to-hire Call Center Agent role, and is a great opportunity for candidates with experience managing high volumes of inbound and outbound calls to support patients and providers. Apply to become a Call Center Agent today!



+ Responds to a high-volume of incoming and outgoing telephone calls and faxed referral

+ Coordinates care by scheduling, editing and maintaining routine patient physician appointments for new and returning patients.

+ Facilitates communication between the patient and the physician or clinic

+ Accurately documents and routes calls to the proper department

+ Identifies urgent customer needs or operational issues, and escalates appropriately

+ Works with care teams, patients, and outside facilities to obtain necessary information required for ...