Position Overview
We are looking for a Call Center Agent to join our dynamic team and handle outbound calls for our Automotive division.
This role is ideal for someone with excellent communication skills, a persuasive approach, and a target-driven mindset. If you enjoy connecting with people and thrive in a fast-paced environment, we’d love to hear from you.
Key Responsibilities
- Make outbound calls to potential customers from internal lead databases.
- Present automotive services, offers, and vehicle options in a confident and professional manner.
- Understand client needs and offer relevant vehicle or service solutions.
- Book test drives, service appointments, or showroom visits.
- Maintain accurate logs of conversations, outcomes, and preferences in the CRM.
Performance & Reporting
- Meet daily and monthly KPIs related to calls, lead conversion, and bookings.
- Record all activities in ...