Elevate client satisfaction as a Client Success Specialist with Aon in Calgary. Utilize your insurance expertise to provide top-notch service and drive successful outcomes for clients.
This role within Aon’s Commercial Risk division involves addressing client inquiries, assisting with renewals, and ensuring high compliance standards. You will work collaboratively with the sales and broking teams, fostering an environment of teamwork and mutual support to enhance client experiences.
Key Responsibilities:
• Answer basic inquiries related to service delivery
• Gather necessary compliance documents for transactions
• Support invoicing and special client projects
• Manage requests promptly using Polaris
• Collaborate with outsourced partners to assure output quality
Requirements:
• Preferred 6+ months of insurance industry experience
• Detail-oriented with developed communication skills
• Exceptional customer service mentality
• Proficient in MS Office ap...