Take on a pivotal role at Impark in Calgary as an Account Manager, focusing on client satisfaction and operational excellence. Your experience will enhance our client relationships and service delivery.
You will report to the General Manager, managing various client-facing accounts within Reimagined Parking. This full-time position emphasizes your ability to negotiate terms effectively while addressing client needs. Your knowledge in parking operations and handling budget responsibilities will be paramount for this role.
Key Responsibilities:
• Maintain high standards of customer service for assigned accounts
• Interface with clients for progress updates and issues
• Develop revenue strategies, identifying upsell opportunities
• Control staffing operations and manage labor costs
• Authorize expenditures and maintain budgets for accounts
Requirements:
• 3+ years of Account Management experience preferred
• Familiarity with parking operations and procedures<...