Position Overview
Key Responsibilities
. Operations Management
. Manage daily restaurant operations, including opening and closing procedures.
. Ensure smooth service flow and address any operational issues promptly.
. Maintain cleanliness, organization, and overall appearance of the restaurant.
. Monitor inventory levels coordinate ordering and supplier relationships.
. Oversee compliance with food safety, health, and hygiene regulations.
. Staff Management
. Recruit, train, schedule, and manage restaurant staff (waitstaff, bartenders, hosts, etc.).
. Conduct regular performance evaluations and staff meetings.
. Build a positive, team-oriented work culture.
. Address and resolve employee concerns professionally.
. Guest Relations
. Maintain a strong presence on the floor to engage with guests.
. Handle guest feedback, complaints, and special requests with a customer-first approach.
. Ensure a consistent high standard of hospitality and service.
. Financia...