Responsibilities

• Helps shape and improve the onboard passenger experience, including service quality, comfort standards, and product consistency.
• Assists passengers with reduced mobility and special travel needs, helping provide safe, respectful, and accessible airport support.
• Assists passengers with check-in, boarding, baggage processing, and terminal support to ensure a smooth airport journey.
• Supports passenger safety, onboard service delivery, and emergency preparedness while maintaining professional cabin standards.