C - EPA Qualifications Administrator

Posted: 21/05/ :11 | Start Date: Not Available | Salary: £27,898.04 | Location: Westminster / Home based | Level: Essential Support | Deadline: 22/06/ :59 | Hours: 36.25 | Benefits: ICE Group Benefits | Job Type: Permanent

Role

The Institution of Civil Engineers (ICE) is looking for a proactive and detail‑oriented Qualifications Administrator to join the busy Qualifications Team. The role involves working from the office at least one day a week with additional days and occasional travel depending on work activities.

Responsibilities

• Deliver excellent customer service by providing concise information in a timely manner.
• Deal with telephone enquiries, transferring to the correct team or individual where required.
• Respond to queries received by post or email.
• Provide individual tailored advice and guidance to EPA applicants on the ICE’s application process. <...