Position Overview
Qualifications: Minimum of two (2) years Butler/guest facing services experience in a luxury environment. Excellent fluent English (verbal and written). Conversational in an additional languages is mandatory such as ( German, Portuguese, French, Italian, Spanish, Mandarin, Chinese, Japanese, Russian, Arabic ). Professional butler or luxury service certification such as βThe International Butler Academy) is required. Strong emotional intelligence is required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. Comprehensive understanding of ultra-luxury hospitality standards and bespoke guest service delivery. Mastery of formal dining etiquette, silver service and in-suite fine dining presentation Deep understanding of VIP, celebrity, and high-net-worth guest expectations. Duties and Responsibilities: Deliver personalized Butler service by preparing and maintaining guest suites...