Minimum of two (2) years Butler/guest facing experience in a luxury hotel, resort or cruise line environment
Professional Butler or luxury service certification such as The International Butler Academy is an advantage
Previous shipboard experience is highly preferred
Excellent fluent English (verbal and written). Excellent communication skills and additional languages such as French, Spanish, Italian, Russian, mandarin, Arabic, Japanese are an asset.
Excellent interpersonal and leadership skills; ability to lead, motivate, and develop a culturally diverse workforce
Duties and Responsibilities
Ensure delivery of exceptional butler services to guests
Ensure all guest orders, requests, enquiries are fulfilled timely & efficiently
Conduct embarkation inspections of all VIP suites
Ensure in-suite arrival procedures are executed to brand standards.