Overview

Our client is a Global charity who is looking for a new Business Systems Manager who wants a role they can grow in; they will be working in Stevenage on a hybrid basis.

Responsibilities

• Oversee the acquisition and use of core business systems, including ERP, CRM, EHP, QuickBooks Online, the full Microsoft Suite, Salesforce, Pardot and other smaller systems.


• Work with external suppliers to schedule audits, testing, efficiencies and staff training; coordinating with relevant departments to minimise disruption and maximise impact.


• Work closely with suppliers (MS International team and external providers) to ensure value for money and great customer service.


• Act as the primary point of contact for business system-related inquiries and troubleshooting, ensuring timely and effective issue resolution.


• Manage cross-team projects and enhancements, ensuring tasks are comp...