Position Overview
Description
We are looking for a Business Systems Consultant to join a team supporting a high‑visibility modernization initiative to streamline and re‑platform key service delivery processes. The position will play a critical role in guiding business partners through initiative initiation, RFx/vendor selection, and early implementation planning for ServiceNow Legal Service Delivery and Contract Operations.
This is a hands‑on leadership role focused on platform decisioning, solution framing, and implementation planning. The consultant will work closely with Corporate Legal, Legal Operations, IT, Business Systems partners, and external vendors to translate complex business needs into clear requirements, delivery strategies, and actionable implementation decisions.
Key Responsibilities:
· Lead initiative initiation activities including discovery, requirements definition, scope refinement, dependency mapping, and solution framing.
· D...